Last Updated: December 17, 2025

At Willey Insurance Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information Collection

We collect information that you provide directly to us when you use our services, request quotes, or communicate with our team.

Personal Information We Collect

  • Contact Information: Name, email address, phone number, mailing address
  • Demographic Information: Age, date of birth, gender, marital status
  • Financial Information: Income details, payment information for premium processing
  • Policy Information: Coverage details, claims history, beneficiary information
  • Health Information: Medical history and health status (for health and life insurance quotes)
  • Vehicle Information: Make, model, VIN, driving record (for auto insurance)

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

  • IP address and browser type
  • Pages viewed and time spent on pages
  • Referring website and exit pages
  • Device information and operating system

How We Use Information

We use the information we collect for various purposes related to providing and improving our insurance services:

  • Provide Insurance Services: Process quotes, applications, and claims
  • Customer Service: Respond to inquiries and provide support
  • Policy Administration: Manage your insurance policies and accounts
  • Risk Assessment: Evaluate insurance applications and determine coverage eligibility
  • Communications: Send policy updates, renewal notices, and important information
  • Improvement: Analyze usage patterns to enhance our website and services
  • Legal Compliance: Meet regulatory requirements and legal obligations
  • Fraud Prevention: Detect and prevent fraudulent activities

Information Sharing

Important: Willey Insurance Group does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following circumstances:

With Insurance Carriers

We share necessary information with insurance companies to obtain quotes, bind coverage, and process claims on your behalf.

With Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors for premium transactions
  • Technology providers for website hosting and data storage
  • Administrative service providers for policy management
  • Marketing service providers (only with your consent)

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information with other parties when you provide explicit consent for such sharing.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality and security
  • Performance Cookies: Help us understand how visitors use our website
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Collect data about website traffic and usage patterns

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may impact your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security Measures Include

  • Encryption of sensitive data during transmission and storage
  • Secure socket layer (SSL) technology for online transactions
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection and privacy
  • Physical security measures for our facilities

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to maintaining reasonable safeguards.

Your Privacy Rights

You have certain rights regarding your personal information, subject to applicable law:

Access and Correction

You have the right to access and update your personal information. You can review and modify your information by logging into your account or contacting us directly.

Opt-Out of Marketing

You may opt out of receiving promotional emails by clicking the unsubscribe link in our emails or contacting us. Please note that you will still receive essential communications related to your policies and services.

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Deletion Rights

You may request deletion of your personal information, subject to legal and regulatory retention requirements.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

Exercising Your Rights

To exercise any of these rights, please contact us at:

  • Email: [email protected]
  • Phone: +1 (475) 242-6505
  • Mail: 83 Wooster Hts Rd, Danbury, CT 06810

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us using the information provided above. We are committed to addressing your privacy concerns promptly and thoroughly.